Where are you based?

We are based in Seoul, South Korea. The mecca of K-beauty and K-everything!

When will my order be processed and shipped out?

You will get a notification via email upon payment and your order will be processed within 3 working days. When your order is shipped out, we will notify you via email that it's on it's way to you!

What will my package look like if I choose the personalised box?

We are quirky and love variety. We love beautiful packaging, but we also want to be as eco-friendly as possible. With all these in mind your package may appear different from month to month. We aim to use minimal packaging to lessen waste, or use packaging that you can repurpose.

Why should we buy from you?

You should buy from us if:

You like surprises.

You want a highly customised package just for you. (We are not perfect but we promise to try our best)

You are open to trying out new things.

You want a package that we lovingly put together by hand.

You want to support a small but dedicated indie startup who love what they do and want you to be happy.

How do you select what to sell? Why is your stock so limited?

We are just starting out, so we pick the items we love and recommend, or think are interesting. Thus our inventory is very limited, and ever-changing based on our personal finds. Check back often to see what we have new or restocked. If you want or love something, we always accept requests in our request form. Or subscribe to our newsletter to be notified of new products, sales, giveaways and other goodies. We won't spam you, pinky promise.

Can you get me an item that I cannot find in your shop?

We welcome requests so just email us at beautyinhanguk@gmail.com anytime if you want a specific product and we will try to procure it for you!